Utility Billing Office

  1. Important News
  2. Payment Options
  3. Apply for Service
  4. Stop Service
  5. Miscellaneous Request Forms
  6. Water Usage Information

We are currently experiencing technical difficulties.  This affects our online payment system as well as our pay by phone option.  We are aware of these issues and are working diligently with our software provider to resolve them.

How to read your bill

We have created a new guide to help you read your bill. Follow the link below to check it out

How to read your City of Lafayette utility bill

How to pay your bill

Please click the payment button below:
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Summer Sewage Rates

It's that time of year again! Summer sewage rate start and stop dates are now posted. Please take time to view the dates for your specific account. CLICK HERE for more information.

Attention Property Managers

We now have an easy application made specifically for you! Please click Apply for Service and select "Property Management Application."

Tippecanoe Housing & Stability Hotline

United Way of Greater Lafayette has created a new Housing & Stability Hotline as a response to COVID-19. This hotline helps in assisting those who may need help with a variety of difficulties, including rent, mortgage and utility payments. You may call or text 765-201-0668 or go to https://www.uwlafayette.org/housing to fill out their online form and find a list of agencies that may be able to help. If you need to request a payment extension with our office, please Click Here.

Additionally, our office has compiled a list of local agencies that may be able to help with your utility bill. Click Here to view the Community Services List. 



Water & Sewer Rates


HEA 1002 - Repeal of Utility Receipts Tax

The City of Lafayette Waterworks Utility ("Utility") gives notice that no later than May 1, 2022 it will submit for approval under the Indiana Utility Regulatory Commission's thirty-day filing process revised rates and charges to reflect the repeal of the Utility Receipts Tax (Ind. Code 8-1-2-4.2). All customers of the Utility are potentially affected by this filing. Customers will be affected by a reduction to all rates and charges of the utility, excluding non-recurring charges. A decision on the proposed rate adjustment is expected from the Indiana Utility Regulatory Commission on or before July 1, 2022.

Objections to this filing can be made to the following:

Indiana Utility Regulatory Commission                                          Indiana Office of Utility Consumer Counselor  

        Attn: Commission Secretary                                                          PNC Center
        PNC Center                                                                                   115 W. Washington Street
       101 W. Washington Street                                                              Suite 1500 South
       Suite 1500 East                                                                              Indianapolis, IN 46204
       Indianapolis, IN 46204

Approval for Rate Increase


Phase 1 of a 3-phase rate increase for sewage services took effect for usage starting March 1, 2017. This increase funds work that is required by our Judicial Agreement signed with the Indiana Department of Environmental Management to eliminate our combined sewer overflows. Phase 1 came with a 16% increase in 2017. An additional rate increase occurred in 2018 of 6% and now 5% in 2019. 


A 2-part rate increase for water services took effect for usage starting July 1, 2018. This increase funds work deemed necessary to maintain our delivery & operation systems. The Phase 1 of a 2-phase rate increase in 2018 was a 35.98% increase. An additional rate increase will go in effect usage starting January 1, 2019 of 11.04%.


Changes to Residential Bills


What this means to the average residential customer is that the sewage portion of their bill, usage starting January, 2019, will increase 5%. The water portion of the bill, usage starting January, 2019, will increase 11.04%. For example:


o  The average person uses approximately 3,000 gallons of water in a month. The bill for 3,000 gallons last year and this year are displayed below. This total does not include any fire protection or storm water fees.


















Cost Difference


The difference in cost between 2018 and 2019 is $2.40 for 3,000 gallons of usage.




2022 Water Rates

Schedule of Rates and Charges


For use of and service rendered by the waterworks system of the City, based on the use of water supplied by said waterworks system:

Schedule of Water Rates and Charges - Part A

*Ordinance #2000-59 contains the current water rates

Consumption (Per Month)

Metered Rates (Per Month, Per 1,000 Gallons)

First         5,000       gallons per month


Next       15,000      gallons per month


Next       50,000      gallons per month


Next       100,000    gallons per month


Next       400,000       gallons per month


Next       500,000    gallons per month


Over    1,070,000    gallons per month



Schedule of Water Rates and Charges - Part B

*Each user shall pay a minimum charge in accordance with the applicable size of meter installed, for which the user will be entitled to the quantity of water set out in the above schedule of rates

Size of Meter (Inches)

Minimum Gallonage

Minimum Charge

5/8 or 3/4






1 1/2
























Schedule of Water Rates and Charges - Part C

Other Public Facilities (Each Per Annum)

Fire Station




Municipal Swimming Pools



Schedule of Water Rates and Charges - Part D

Fire Hydrants (Per Hydrant - Per Annum)


Private Hydrants



Schedule of Water Rates and Charges - Part E

Private Fire Protection (Sprinklers - Per Annum)

1 1/2" line


2" line


2 1/2" line


3" line




4" line


6" line


8" line


10" line


12" line



Schedule of Water Rates and Charges - Part F

Fire Protection Fee

All Water utility customers served water within city limits will pay a Fire Protection Fee based on meter size. See City Ordinances (2007) for more detail

All Water utility customers served water outside the city limits and located within 1,000' of a public fire hydrant in service



Schedule of Water Rates and Charges - Part G

Temporary Users

Water furnished to temporary users such as contractors, circuses, etc., shall be charged on the basis of the metered gallon rates hereinbefore set forth as estimated by the Waterworks Superintendent


Schedule of Water Rates and Charges - Part H

Tapping Fees

Each user, at the time he is connected with the waterworks system, shall pay a charge to cover the costs of tapping the main, furnishing and laying service pipe, corporation and stop cocks, service and meter box and installing a meter. The Charge for a 5/8 or 3/4 inch meter tap shall be $600.00. The charge for a tap larger than 5/8 or 3/4 inch meter will be the cost of labor and materials, but not less than $600.00



Schedule of Water Rates and Charges - Part I

Reconnection Charge

To Establish New Service Connection


To Re-Establish Service


When the service is turned off for non-payment of bill, or whenever for any reason beyond the control of the waterworks a re- establishment of services is required by any one customer, the charge will be made by the waterworks to cover the cost of discontinuance and re-establishment of service. The charge, together with any arrears due the waterworks, shall be paid by the customer before service will be re-established.


Schedule of Water Rates and Charges - Part J

Bad Check Charge

Insufficient Funds or non-existent bank account charge



Schedule of Water Rates and Charges - Part K

Customer Meter Deposit

Tenant or purchaser of property on contract


Commercial Customer


Said deposit shall be made by the customer making application for the respective service, and who shall be responsible for the monthly billings. Said respective deposits, less the amount of any current and/or delinquent bills owing, shall be refunded to said customer at such time as said customer requests disconnection or termination of the respective service.


Schedule of Water Rates and Charges - Part L

Collection and Deferred Payment Charges

All bills for service not paid within fifteen days from the due date thereof, as stated in such bills, shall be subject to the collection or deferred payment charge of 10% on the first $3.00 and 3% on the excess over $3.00.



Current Waste Water Rates

Minimum Monthly Billing Charge


Use Charge

$7.39 per 1,000 gallons

Flat Rate Unmetered Residential Sewage Bill

$86.84 per month (Based on 11,000 gal per month)

Flat Rate Unmetered Commercial Sewage Bill

$205.08 per month (Based on 27,000 gal per month)


Contact Us

  1. “With numerous options, we make it easy for residents to pay their bill for water, sewer and storm water fees.” 

    Utility Billing Office

    Email the Department

    P.O. Box 1688
    20 N 6th Street
    Lafayette, IN 47902

    Phone: 765-807-1100
    After Hours Emergency: 765-807-1700


    Billing Office Hours
    Monday - Friday
    8 a.m. - 4:30 p.m.

    Telephone Assistance Hours
    Monday - Friday
    7:30 a.m. - 4:30 p.m.

    24-Hour Drop Box Available