In the near future, your utility bill will have a new look and new features including:
• quick access to account information
• more visible billing time frame
• easy to interpret consumption data
• informative billed usage graph
Another important difference is that your ACCOUNT NUMBER WILL BE CHANGING.
Once we “Go Live” with the new billing software, your bill face, as well as your account number, will be modified. For those that use electronic/online payment, through the city website or through a bank, you will need to update your payment process to reflect your new account number. Your old account number will no longer be valid.