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Posted on: January 14, 2020

New Pay by Phone Feature for Utility Customers

UBO Pay by Phone graphic

The City of Lafayette’s Utility Billing Office is excited to announce their new Pay by Phone feature. Call (833) 252-1659 to submit a payment and have it show up on your account the same day.  The number goes to a step-by-step voice operated system to be easily accessible to everyone in our community and allows you to make payments in the form of Mastercard, Discover, Visa and electronic checks. You can even save the method of payment to make it easier the next time you call.

This much-requested feature is being implemented to increase customer convenience. The attached graphic shows you where to find the information you will need to make a payment.

(PROTIP: Save the phone number in your contacts so you don’t have to look up the number each month to make a payment!)

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