The City of Lafayette's customer service recognition program is designed to reward an employee who goes above and beyond their normal job duties to deliver outstanding customer service. Every day, Lafayette city employees go out of their way to demonstrate excellent customer service that reflects positively on the City. In order to show appreciation to those individuals who exceed expectations of their normal job duties, employees will be recognized for their efforts on a monthly basis with the Star City Customer Service Award for excellent customer service.
Anyone, including the public, visitors, and fellow employees, can nominate a city employee by filling out the nomination form. A review board will evaluate the nominations and honor those employees accordingly. Nominations must be submitted in the month that the event occurred. Click on the image below to proceed to the nomination form, and thank you for allowing us to recognize our employees' efforts.